At Silkenroyal, we are committed to ensuring your products are delivered promptly, securely, and efficiently. Please refer to our shipping guidelines for details on our process and policies.
Shipping Destinations
- We currently ship to locations across India only.
- Certain restrictions may apply to remote or inaccessible areas.
Processing Time
- Orders are processed within 1-2 business days (Monday to Friday).
- Orders placed after 3 PM or on weekends/holidays will be processed on the next business day.
Shipping Options
The following shipping methods are available at checkout:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Shipping Costs
- Shipping fees are calculated during checkout based on your location and the selected shipping method.
- Free Shipping: Available on orders over ₹50
Tracking Your Order
- Once your order is shipped, a tracking number will be sent to your registered email address.
- Use the tracking link provided in the email or visit [tracking URL] to check your shipment’s status.
Lost or Delayed Shipments
If your package is delayed or appears lost, please reach out to our support team at support@silkenroyal.com with your order details. We’ll ensure the issue is resolved promptly.
Damaged or Incorrect Items
- For damaged or incorrect shipments, please notify us within 7 days of delivery.
- Attach photos of the damaged or incorrect items to your email for a quicker resolution.